bet777's Privacy Policy

bet777 is an online betting and casino platform operated for Bangladeshi users. Protecting the privacy of your personal information is very important to us. This privacy policy document sets out how bet777 collects user information, the purposes for which it is used, and the measures taken to keep that information secure.

This policy applies to all services provided through bet777's website, mobile application, and any other digital channel. The overall terms of service use are described in detail on our Terms and Conditions page, and reading both documents together will give you the full picture.

By using the site or creating an account, you are agreeing to the terms of this privacy policy. If you disagree with any part of this policy, you are requested to stop using the service.

bet777 may collect the following types of information. We collect only the information that is necessary to provide the service and that you voluntarily provide or that is automatically generated through your use of the service.

2.1 Registration and Identity Information

Information you provide when creating an account may include:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form, never readable in plain text)
• Documents required for identity verification

2.2 Financial Transaction Information

Information related to transactions made via bKash, Nagad, or Rocket for deposits and withdrawals is stored. Your full mobile banking PIN or password is never stored on our servers.

2.3 Technical Information

Information automatically collected while using the site or app includes:

• IP address and device identifier
• Browser type and operating system
• Page visit patterns and duration
• Login and logout times

2.4 Communication Information

If you contact the customer service team via live chat or email, a record of that conversation may be stored. This helps us provide better service in the future.

bet777 uses the collected information for the following purposes:

3.1 Account Management and Service Delivery

Your information is needed to create and manage your account, verify your identity, process transactions, and correctly apply bonuses and promotions. Keeping your account information up to date is important to access all bet777 features without interruption.

3.2 Security and Fraud Prevention

Technical information is used to ensure account security, detect unauthorised access, and prevent potentially fraudulent activity. This process keeps both your funds and your information secure.

3.3 Service Improvement

By analysing your usage patterns and preferences, bet777 can improve the quality of service and user experience. If you have a particular interest in a game or section, relevant notifications may be sent accordingly.

3.4 Legal Compliance

Information may need to be used to comply with applicable laws and regulations and to respond to lawful requests from authorities.

3.5 Communications and Notifications

Important account-related information, security alerts, and notifications of changes to the service may be sent to your registered email or mobile number.

bet777 follows industry-standard technologies and processes to protect user data. The security of your information is at the core of our technical infrastructure.

4.1 Encryption Technology

All communications on the site and app are encrypted using SSL (Secure Sockets Layer) technology. This means any information transmitted between your browser or device and our servers remains unreadable to third parties.

4.2 Retention Period

Your information is stored for as long as your account is active or as needed to provide the service. Even after an account is closed, certain information may be retained for a specified period due to legal or regulatory obligations.

4.3 Access Control

Access to your personal information is restricted to only those staff and managers who need it to carry out their duties. All employees are required to follow strict data confidentiality policies.

bet777 does not sell or lease your personal information. However, in limited circumstances, information may be shared with the following third parties:

5.1 Payment Processors

Limited information necessary to process transactions via bKash, Nagad, and Rocket is shared with the respective mobile financial service providers. This information is used only to complete the specific transaction.

5.2 Technology Service Providers

Trusted third parties may be used for technical services such as server hosting, data analytics, fraud detection, and customer service software. These parties are contractually bound to keep information confidential.

5.3 Legal Requirements

There is a legal obligation to provide necessary information in response to court orders or lawful requests from government or regulatory bodies. In such cases, only the requested information is provided.

5.4 Business Transfers

If part or all of bet777's business is acquired in the future, user information may form part of the transferred assets. Users will be notified in advance if such an event occurs.

Cookies are small text files stored on your browser or device. Cookies may be placed when you visit the bet777 website.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, remembering language preferences, and carrying out security functions. Without them, the basic functionality of the site would be affected.

6.2 Performance and Analytics Cookies

These cookies collect information to understand how users are using the site. This information is aggregated and anonymous, so no individual can be directly identified.

6.3 Cookie Controls

You can control the acceptance or rejection of cookies from your browser settings. However, disabling certain cookies may mean some features of the site do not work properly. Detailed guidance on managing cookies is available on the browser manufacturer's website.

As a bet777 user, you have the following rights regarding your information:

7.1 Right to Access

You may request to know what information is being stored about you. After verification, we will provide the information within a reasonable time.

7.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, if certain information must be retained due to legal obligations or legitimate business reasons, complete deletion may not be possible.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you may use the unsubscribe link at the bottom of any message or contact customer service directly. Important account notifications may fall outside the scope of this request.

To exercise any of your rights, contact the bet777 support team. Answers to many account-related questions can also be found in our FAQ section.

All services of bet777 are strictly for persons aged 21 and above. No personal information is intentionally collected from minors.

At registration you are required to declare your age, and this is confirmed through identity verification. If a user opens an account by providing a false age, it will be closed as soon as this is discovered and the associated information will be deleted.

If you suspect that your child or someone you know is using bet777, inform our customer service team immediately. To learn more about responsible gambling, read our Responsible Gaming guide.

bet777 reserves the right to review and update this privacy policy from time to time. The policy may be revised if there are changes in technology, law, or business circumstances.

For significant changes, we will send a notification to your registered email and the new effective date will be noted on this page. Continued use of the site after a change indicates that you have agreed to the updated policy.

We therefore recommend reviewing this page regularly. For other terms related to our service, more information about bet777 can be found on the About Us page.

If you have any questions, concerns, or objections regarding this privacy policy, please contact us directly. bet777's customer service team is available seven days a week, 24 hours a day, in Bengali and English.